Why Us?

‘Your life changes the moment you make a new, congruent, and committed decision’

-

Anthony Robbins

WHISTLE BLOWERS (PTY) LTD IS THE PREFERRED PROVIDER OF A SAFE REPORTING WHISTLE BLOWING SERVICE BY EMPLOYERS WHO VALUE OUR INDEPENDENCE AND REPUTATION FOR MAINTAINING WORLD-CLASS ETHICS HOTLINE SERVICE STANDARDS

Since our launch in 2000, Whistle Blowers has grown into the largest independent ethics hotline provider in Sub-Saharan Africa, now serving our clients in over 50 countries and on six of the world’s continents. Here’s why!

A PROUD TRACK RECORD AS AN INDEPENDENT, SPECIALIST HOTLINE PROVIDER SINCE

2000

Our extensive private and public sector
client list spans the full spectrum of economic endeavour.

Our information agents are trained to understand the highly varied workplace environments in which unethical conduct affecting our diverse clients can take place.

As an independent, specialist service provider you and your stakeholders can enjoy the confidence that comes from knowing that our only focus is the provision of a superior ethics hotline service: there is no risk that the Whistle Blowers service, integrity or reputation will be compromised by any actual or perceived competing obligations.

Our 24/7/365 live information centre that takes calls over 18 languages is complemented by a full suite of reporting channels to provide whistle blowers with ease of contact using their preferred method.

Skilled information agents elicit valuable information from direct callers and are trained to screen for hoax reporting.

Our full suite of reporting channels includes 8 reporting methods. Direct conversations can be had at no or little cost to the caller. Using our tollfree and SMS services. Reports can also be made using our online, web-based reporting system, by secure WhatsApp Chat, email, post, fax or by using the Whistle Blowers hotline mobile app. See our various reporting channels for yourself in this 170 second video.

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24/7 LIVE HOTLINE COMPLEMENTED BY

FULL SUITE REPORTING CHANNELS

REPORTING CHANNELS VIDEO

ALL WHO REPORT WRONGDOING VIA OUR ETHICS HOTLINE HAVE

ANONYMITY
ASSURED

Whichever way you look at it, the people you want to provide information of wrongdoing affecting your organisation have to have the maximum possible confidence that their identities will never be revealed against their wishes.

As a focused, independent expert provider with no competing interests, potential reporters of wrongdoing are understandably better assured of their anonymity than if reporting to a facility that is managed on an in-house basis or by a provider who offers multiple services to you.

When a call is placed to your dedicated hotline number and is answered by a Whistle Blowers information agent, they are not reaching a routine call centre with entry-level operators asking scraped questions.

Instead, they will reach an information agent who has been rigorously trained by professional, experienced investigators in the use of specialist interviewing techniques. The caller is quickly put at ease and then assisted in providing all the information they are able to share about the matter that they are reporting, including that which they may not have known would be important to include in the report. Regular performance monitoring and skills development ensures our agents are best in class.

OUR INFORMATION AGENTS
ARE BEST IN CLASS

Highly Skilled Interviewers

STATE OF THE ART
AND LEGALLY COMPLIANT

Data Systems and Security

We invest in and maintain information systems that ensure uninterrupted access to and secure storage of data.

Our on and off-site back-up procedures and data encryption methods are of a level not easily matched by an in-house ethics hotline system.

Our data management practices are continually reviewed for compliance with the data processing and privacy requirements of applicable legislation relating to personal information.

Your designated recipients receive anonymised and high-quality written reports arising from every contact made with us concerning your organisation within 24 hours.

If an incident in progress needs to be brought to your attention immediately, emergency reports are made telephonically, enabling you to take swift action.

Written reports are subjected to a stringent accuracy and anonymisation quality control process, ensuring that you get the maximum possible information without compromising the identity of your whistle blower.

FAST, ANONYMIZED
AND QUALITY ASSURED

CLIENT REPORTING

CERTIFIED BY THE ETHICS INSTITUTE FOR YOUR

INDEPENDENT
ASSURANCE

If the spotlight were to shine on unethical conduct in your organisation, you will want to be able to assure your governing body and the public that your ethics hotline is being managed according to the highest standards.

Whistle Blowers is certified as meeting or exceeding the requirements of The Ethics Institute External Safe Reporting Service Provider (SafeLine-EX) standard.

Learn more about your assurance that Whistle Blowers will manage your ethics hotline in keeping with the latest and evolving international best practice standards.

Launching an ethics hotline for the first time or replacing an existing service is a key opportunity that we help you maximise.

Our implementation training is conducted by highly experienced members of our team. They are equipped to address every query and concern with confidence. Our learning materials are aligned with the latest international research on effective messaging to promote a courageous and ethical workplace culture.

Our ‘Know Your Ethics Hotline’ video-based eLearning training helps you to reach even remotely based employees with consistent content and is a cost-effective method of reaching new recruits early in their induction period.

SUPERIOR
AND DYNAMIC

IMPLEMENTATION AND INDUCTION

TOPICAL, TARGETED
AND TAILORED

ONGOING AWARENESS PROMOTION

We help you keep your ethics hotline top of mind with our wide range of awareness promotion items.

From key rings to USB sticks, pamphlets to lanyards, vehicle stickers to whistles, our wide range of physical products is supported by electronic mail shots, email footers and screensavers. Included in the induction packs together with your ethics and whistleblowing policy, they help ensure that your expectation that your employees speak up is made known to them from the outset.

Our awareness posters not only promote the ethics hotline to your employees, they reinforce your broader workplace ethics programme. Choose from our existing and evolving range of posters or let us work with you to tailor-make your messages.

Because it is our core business, we devote considerable resources to monitoring the latest legislation and research relating to the promotion of effective and safe whistleblowing around the world.

In turn, we bring these developments and trends to you in easily actionable insights.

Our regular newsletters, newsflashes and blogs are suitable for distribution to your managers and supervisors, will support the promotion of a speak-up culture in your workplace and the management of disclosures in a legally compliant manner.

EXPERT
AND UNPARALLELED

MANAGEMENT
SUPPORT

LEVEL 2
B-BBEE
STATUS

We strongly support the principles embodied in South Africa’s Broad-Based Black Economic Empowerment regulations and are proud to have achieved the status of

  • B-BBEE Level 2 | Qualifying Small Enterprise
  • At least 51% black owned
    and at least 30% black woman owned

This means that our clients enjoy 125% procurement spend recognition towards their own B-BBEE scorecards from their investment in our service. Verify our company information with ease and confidence - you will find our registration details and compliance information at South Africa's CIPC and on its National Treasury Central Database.

Supporting you in the establishment and maintenance of an ethical workplace is our only business

NEXT PAGE: OUR ASSURANCE
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Whistle Blowers Service
for your business?

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